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Latest Insights and Trends

AI Voice Isn’t About Voice — It’s About Latency, Intelligence, and the Future of Customer Interaction

Over the past year, we’ve been building, testing, breaking, rebuilding and finally perfecting our AI Voice Agent at 247 Digital. And after thousands of real conversations, hundreds of hours of testing, and more late nights than I’d like to admit, one thing...

Mastering Social Media Scheduling and what we have learned in 2025:

Meta Description: Discover how South African brands can master social media scheduling in 2025 using AI tools, content batching, and authentic storytelling. Looking back on 2025, staying visible online hasn't been about posting more — it’s about posting smarter. With...

Mastering Social Media Scheduling: Insights from 2025

Looking back on 2025, staying visible online hasn't been about posting more — it’s about posting smarter. With millions of posts shared across every platform daily, attention is fleeting, and only those with a consistent, authentic presence truly stand...

Why Most South African Businesses Waste 40% of Their Lead Generation Budget

Too many South African businesses are still spending on outdated lead generation tactics — cold calls, generic email blasts, scattergun ads. The result? Wasted budgets and little to show for it. Businesses that align AI-driven insights with structured funnels are...

Why Traditional Lead Generation Isn’t Enough Anymore (And What to Do Instead)

Traditional lead generation tactics often fail because they interrupt rather than engage, ignoring how modern buyers research and make decisions. Demand generation prioritizes trust, education, and alignment between marketing and sales, creating lasting relationships...

Are You Wasting Your Marketing Budget? Here’s How to Know

Inefficient marketing spend often shows up as high ad costs with low returns, poor targeting, underused tools, and lack of strategic direction. Businesses can reduce waste by aligning campaigns with clear goals, tracking performance with proper attribution, and...

Why Competitive Differentiation Matters for Digital Marketing in South Africa

In South Africa’s fast-paced and competitive digital landscape, businesses face increasing pressure to stand out. At 247 Digital, we believe that competitive differentiation is more than just a strategy—it’s the foundation of a successful and sustainable business...

Is email marketing dead? See how these statistics say otherwise.

Email marketing remains a vital tool for businesses globally and holds particular significance in the dynamic South African market. As companies like 247 Digital look to solidify their footprint and enhance client engagement through digital channels, understanding the...

Market Your Business Successfully After The COVID-19 Pandemic

The pandemic brought about new challenges to many businesses, of all sizes.  Over the past eighteen months, things have reopened, but most businesses are not yet quite back to things as they were before the lockdowns. The focus remains on promoting safety and...

The CIO agenda for the next 12 months: Six make-or-break priorities

The following is another great piece from Mckinsey. Besides the growth of digital tools, AI, and automation in all areas of the business, this article expands on the issues CIO’s need to deal with across the organisation. Its highlights how IT needs to be more aligned...

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